Articulate, present and debate ideas

Establish and evaluate marketing opportunities

Communicate in the workplace

Participate in environmentally sustainable work practices

Conduct market research

Create mass print media advertisements

Implement and monitor WHS policies, procedures and programs to meet legislative reqs

Promote innovation in a team environment

Lead and manage effective workplace relationships

Create electronic presentations

Manage business document design and development

Produce desktop published documents

Develop a sales plan

Manage risk

Work effectively with diversity

Manage market research

Work effectively in a business environment

Manage personal work priorities and professional development

Design and use complex spreadsheets

Apply digital solutions to work processes

Develop organisational marketing objectives

Make a presentation

Implement and monitor environmentally sustainable work practices

Promote products and services

Process customer complaints

Ensure a safe workplace

Design databases

Develop product and service knowledge for customer engagement operation

Design and produce business documents

Develop an advertising campaign

Develop a workplace learning environment

Develop product knowledge

Lead and manage a sales team

Prepare financial reports

Manage operational plan

Handle mail

Lead and manage team effectiveness

Produce complex desktop published documents

Apply marketing communication across a convergent industry

Develop a marketing plan

Apply critical thinking techniques

Develop workplace policy and procedures for sustainability

Establish and adjust the marketing mix

Manage quality customer service

Organise and complete daily work activities

Establish and maintain a workgroup computer network

Implement and monitor environmentally sustainable work practices

Develop keyboarding speed and accuracy

Conduct customer engagement

Show leadership in the workplace

Establish networks

Investigate micro business opportunities

Manage budgets and financial plans

Develop and use emotional intelligence

Lead and manage organisational change

Write simple documents

Create and use databases

Develop and apply knowledge of marketing communication industry

Undertake Project Work

Deliver a service to customers

Participate in WHS hazard identification, risk assessment and risk control

Plan marketing research

Manage diversity in the workplace

Work effectively with others

Maintain business technology

Interpret market trends and developments

Develop teams and individuals

Prepare for work in a customer engagement environment

Implement operational plan

Build client relationships and business networks

Organise Meetings

Plan small business finances

Manage finances

Provide personal leadership

Develop keyboard skills

Write complex documents

Design and produce text documents

Participate effectively in WHS communication and consultation processes

Introduce cloud computing into business

Recommend products and services

Deliver and monitor a service to customers

Implement and monitor marketing activities

Maintain financial records

Use business technology

Operate a personal computer

Participate in environmentally sustainable work practices

Implement continuous improvement

Survey stakeholders to gather and record information

Lead effective workplace relationships

Profile the market

Plan and implement administration systems

Contribute to health and safety of self and others

Support the recruitment selection and induction of staff

Develop and implement strategic plans

Produce simple word processed documents

Write persuasive copy

Produce spreadsheets

Identify and plan sales prospects

Analyse and present research information

Coordinate implementation of customer service strategies

Conduct a marketing audit

Report on financial activity

Organise personal work priorities and development

Communicate electronically

Manage Payroll

Develop and implement a business plan

Apply basic communication skills

Develop work priorities

Analyse consumer behaviour for specific markets

Develop a media plan

Apply knowledge of WHS legislation in the workplace

Manage recruitment selection and induction processes

Provide leadership across the organisation

Create and use spreadsheets

Manage meetings

Conduct online transactions

Present, secure and support sales solutions

Identify risk and apply risk management processes

Address customer needs

Manage the marketing process

Manage human resources strategic planning

Lead team effectiveness

Design and develop complex text documents